Shipping Policy

Shipping Policy for Puntocentral

 

 

General Shipping Information

 

Thank you for visiting and shopping at Puntocentral. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time: All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates: Shipping charges for your order will be calculated and displayed at checkout.

• Normal Shipping:

  • Delivery Timeframe: 2-5 business days]

  • Shipping fee: Free Shipping on orders over $70.

• Cash on Delivery (COD):

  •  Delivery Timeframe 1 business day.

  • Shipping fee: Free of charge.

Delivery delays can occasionally occur. We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

 

Shipment Confirmation & Order Tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Cash on Delivery (COD) Specifics

 

For our customers who choose the convenience of Cash on Delivery, please be aware of the following:

• Payment: Payment must be made in Cash or using a bank card to the delivery agent upon receipt of your order.

• Availability: Please ensure you or an authorized person is available at the provided shipping address to receive the order and make the payment.

• Refusal of Order: If a COD order is refused upon delivery, we exempt the customer from the return fee.

 

International Shipping

 

We currently ship Worldwide.

• Customs, Duties, and Taxes: Puntocentral is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Puntocentral is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.